Pancakes:
Please, try to visit these wonderful breeders (of both the dogs and cats and the small animals in person) and make up your own mind.
Make sure to check the following things:
1) How are the animals housed? In cages / kennels that meet minimum recommended guidelines for good welfare, or in tiny cages with wire floors? Do they all have appropriate bedding, nesting, enrichment, etc?
2) What is their standard of care (husbandry) like? How frequently are they cleaned out? How often are food bowls / water bottles etc cleaned? What food are they on?
3) Are they actually "cared for" as sentient creatures, or are they just "stock"? Do the animals have names? Are they handled every day?
4) How do the animals look? Do they appear to be in good health? Do they appear to be sane and happy, exhibiting normal behaviours?
5) Quality and quantity? Are the animals being massed produced? Are they being bred for quality - ie to improve the health / tempermant of the species or breed?
6) What health checks are done? Vet checks at regular intervals and before mating or sale? What about testing for hereditary disorders? Can they show you the original certificates?
I could go on but that's probably enough for now. The point is good breeders do NOT EVER sell to pet stores. The good, responsible breeders spend a vast amount of time, money, effort and love on thier animals. They care about ALL their animals - the breeders, the "retired" breeders - which are not killed! - and the offspring. As a result they insist on knowing their babies go to good homes, so they never sell through a third party.
Petland is a disgusting excuse for a store. They buy mass produced, badly bred, sick, mis-sexed / pregnant, animals from abusive sumbags. They keep these animals in unsuitable conditions (ie in the store) and they sell them to any idiot with some cash. (Unless they smell of pot apparently). Oh - and they DO give out incorrect and potentially dangerous info, in order to sell more of their crap and dangerous products. But hey lets face it - if their crap products KILL the animals they sold, the owner will just have to go back and buy a shiny new one.