One huge advantage to buying online is the food is delivered right to my door. I work outside the home 3 days a week and work from home the rest of the week. I also have a two year old. It is hard enough to find time to go to the grocery store, etc. Anytime I have to take my daughter into a store I have to get her in a cart, etc. So much less stress ordering online.
At least shopping online I can do ANYTIME.
If Kleenmamma's were closer I'd surely order from there. But I cannot beat the price on hay and pellets from Dr Fosters and Smith. You pay a flat rate for shipping. I've ordered from them for years without any problems.
Plus they also carry supplies for all types of animals, not just small animals. I can get my bird's pellets on there as well.
I didn't think that the store could be making that much on animals. Several years ago when I was looking in the birds at Petsmart due to bad conditions my husband and I saw a canary there with an eye missing. It was quite obvious that his cage mate was bullying him and that was how the eye was lost. It was obvious from the few minutes we observed.
I called over a rep and pointed out the little canary. They said they'd "take care of it." Well two days later I went back in to check on the canary and it was still in the cage and sitting in its food dish, obviously sick.
I got really upset and asked for a manager. They removed the bird. When I asked what would happen to the canary they said the vet at Banfield would look at it. I know that the Banfield vet was not an avian vet, but it was better than nothing.
I was telling someone who used to work at Petco this story and they told me that they probably euthanized the bird in lieu of treating it because of "profit loss." I called the next day and asked what happened to the canary. They said they wouldn't discuss with me. I begged them to please let me take the canary home, I would even pay for it, just so I could get it to a vet. The person at Petsmart said they don't "discuss" situations like this with customers.
I was so upset. I feel like I should have just bought the bird to begin with to get him vet care. I feel like I sealed his fate by pointing out his medical condition. My husband had to assure me that I wasn't to blame. That was about 4 years ago and I still think about that canary and have his picture on my photobucket account.
I guess if they did euthanize him that may be better than being bullied to death by his cage mate. But still, he deserved so much better. We would have loved him, even if only to make him comfortable in his final days.
I took this picture with my mobile phone. You can see his eye missing. He was all puffed up, another sign of illness. That poor little bird. And he is one of thousands.:sad: