Where People & Piggies Thrive

Newbie or Guinea Guru? Popcorn in!

Register for free to enjoy the full benefits.
Find out more about the NEW, drastically improved site and forum!

Register

Critter Store

mncavylover

Well-known Member
Cavy Slave
Joined
Jun 11, 2004
Posts
3,131
Joined
Jun 11, 2004
Messages
3,131
That's a great letter! It puts the company up, and is not degrading at all. (They love to see their stores complemented like that) It is also very informative, short, and to the point. I wish you the best of luck on this "mission!"
 

piggielover92

Well-known Member
Cavy Slave
Joined
Jun 18, 2004
Posts
282
Joined
Jun 18, 2004
Messages
282
Thanks for all the support!
 

sofiemuffins

Well-known Member
Cavy Slave
Joined
Aug 3, 2004
Posts
260
Joined
Aug 3, 2004
Messages
260
Wheels!

I found the following in a discription for wheels on an online site:​

>>It's the "Sensational Safety Wheel for Small Animals!" The Giant​
>>Comfort Wheel features a safe, solid running surface, whisper quiet
>>operation, a "tail safe" design and versitile. Can be attached to your

>>pet's cage or can be used free standing with the included base. For
>>pet rats, chinchillas, and guinea pigs.

I then emailed their customer service office, and they replied:

Hi Andrea,

Thank you for your comments about the wheels. I was unaware that you
could not offer a wheel to a guinea pig. This type of information is
never overlooked and we appreciate that you took the time to advise us
of this fact. I have forwarded your email concerns to our management
staff for review.

Best Regards

-I hope their email isn't just blowing me off...although I feel like it is.
 

loves2travel

Well-known Member
Cavy Slave
Joined
Jul 28, 2004
Posts
2,173
Joined
Jul 28, 2004
Messages
2,173
well lets see. if the critter store removes their wheel from the guinea pig section in the next months or two, then you can be happy that you made a difference. If not, well, at least you tried!
 

mncavylover

Well-known Member
Cavy Slave
Joined
Jun 11, 2004
Posts
3,131
Joined
Jun 11, 2004
Messages
3,131
Yay! Thanks for the email-sending! If this goes through, you are the one who did it!!!
 

cinn&sprinslave

Well-known Member
Cavy Slave
Joined
Jul 28, 2004
Posts
1,347
Joined
Jul 28, 2004
Messages
1,347
sofiemuffins said:
I found the following in a discription for wheels on an online site:​





>>It's the "Sensational Safety Wheel for Small Animals!" The Giant​
>>Comfort Wheel features a safe, solid running surface, whisper quiet​

>>operation, a "tail safe" design and versitile. Can be attached to your​


>>pet's cage or can be used free standing with the included base. For​

>>pet rats, chinchillas, and guinea pigs.

I then emailed their customer service office, and they replied:

Hi Andrea,​


Thank you for your comments about the wheels. I was unaware that you​

could not offer a wheel to a guinea pig. This type of information is​

never overlooked and we appreciate that you took the time to advise us​

of this fact. I have forwarded your email concerns to our management​

staff for review.​


Best Regards

-I hope their email isn't just blowing me off...although I feel like it is.
Hopefully they will remove it from the guinea pig section, it's not like its that hard. If they don't then keep reminding them. If they remove it then you made a big difference!!
 

piggielover92

Well-known Member
Cavy Slave
Joined
Jun 18, 2004
Posts
282
Joined
Jun 18, 2004
Messages
282
sofiemuffins said:
I found the following in a discription for wheels on an online site:​



>>It's the "Sensational Safety Wheel for Small Animals!" The Giant​
>>Comfort Wheel features a safe, solid running surface, whisper quiet​

>>operation, a "tail safe" design and versitile. Can be attached to your​


>>pet's cage or can be used free standing with the included base. For​

>>pet rats, chinchillas, and guinea pigs.

I then emailed their customer service office, and they replied:

Hi Andrea,​


Thank you for your comments about the wheels. I was unaware that you​

could not offer a wheel to a guinea pig. This type of information is​

never overlooked and we appreciate that you took the time to advise us​

of this fact. I have forwarded your email concerns to our management​

staff for review.​


Best Regards

-I hope their email isn't just blowing me off...although I feel like it is.
What website was this? Just curious....
 

mncavylover

Well-known Member
Cavy Slave
Joined
Jun 11, 2004
Posts
3,131
Joined
Jun 11, 2004
Messages
3,131
www.critterstore.com. They have pretty good stuff all-around, if you ignore the too-small cages everyone sells... It's not a bad site. They know some stuff about the animals, and I think this is a better-than-average place to buy from. Shipping is very reasonable, too. =)
 

loves2travel

Well-known Member
Cavy Slave
Joined
Jul 28, 2004
Posts
2,173
Joined
Jul 28, 2004
Messages
2,173
yeah, their products do seem pretty cheap compared to a lot of other supply stores.
 

piggielover92

Well-known Member
Cavy Slave
Joined
Jun 18, 2004
Posts
282
Joined
Jun 18, 2004
Messages
282
mncavylover said:
www.critterstore.com. They have pretty good stuff all-around, if you ignore the too-small cages everyone sells... It's not a bad site. They know some stuff about the animals, and I think this is a better-than-average place to buy from. Shipping is very reasonable, too. =)
No, I was talking about the one Sofiemuffin was talking about.
 

loves2travel

Well-known Member
Cavy Slave
Joined
Jul 28, 2004
Posts
2,173
Joined
Jul 28, 2004
Messages
2,173
oh!!! oops ~ I'm not sure. sorry about the misunderstanding
 

mncavylover

Well-known Member
Cavy Slave
Joined
Jun 11, 2004
Posts
3,131
Joined
Jun 11, 2004
Messages
3,131
Oh, sorry. I think that's what she was referring to, but I'm not sure.
 
Status
This thread has been closed due to inactivity. You can create a new thread to discuss this topic.

Similar threads

DaisyGP
Replies
9
Views
2K
Mummy
Mummy
wigglypiggly
Replies
19
Views
3K
janetangel
janetangel
birtha
Replies
10
Views
2K
sproett
sproett
Valerie B
Replies
6
Views
2K
jdomans
jdomans
ZipBonBoo
Replies
12
Views
2K
maddy harper
maddy harper
Top