Petsmart's policy is to provide adequate veterinary care to all animals (even if it means a $4 mouse gets $400 worth of vet care). That is THEIR policy, not to mention the law. Idiot employees who think it is okay to BS customers (whether they actually realize it is really sick or not) may try and tell you otherwise, but that is obviously a serious health problem.
Take pictures and video if you can. Tell the manager. Make sure he knows that you have pictures and videos and are willing to go to the proper authorities if it is necessary. Most managers are MUCH better at taking proper care than the employees.
Do not buy it. They need to pay the vet bill on this one. By buying it you are 1-giving them money in general and supporting their habit if selling these animals and 2-saving them tons of money in vet bills. By not buying it but making sure it gets the proper vet care you are actually costing them money and making it less profitable for them to be selling the animals in the first place.  |