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Originally Posted by thalestral  I'd be interested to know if their buy out of the Body Shop had any influence on this as I believe that is what the Body Shop founder stated she hoped to do by the sale - to influence the parent company from the inside. |
If it takes a company buy-out to do what customers have begged for years and years for them to do...I don't consider that incentive for me to reward them for conceding to the wishes of their customers.
If they cared what I - as a customer - wanted...they would have listened and considered the concerns that I have been conveying to them for the past three decades.