I'm willing to bet that CavyLove thought she'd get approval from us for her story. I too saw some holes from the very start... I don't know of any store where you can walk in, act aggressive like that, demand to be given something "or else" and get away with it. Normally the police would be called and the guest to the store would be the one with the problem.
However, whether or not it's true, this situation is a prime example of how we don't want each other to act. It's a little over the top. It's also illegal as far as shoplifting goes... just because you don't see that the animal is properly cared for doesn't mean that a judge won't charge you for theft since essentially that's what happened.
Good for you for taking in unwanted guinea pigs and providing a home for them. But if she had of called the police and you'd have been arrested - who would the piggies you currently have to care for them?
Education is the key. Forcing your views on anyone won't get you anywhere.
The way you approach and handle situations is very important. A lot of the emails and letters mailed out to breeders and petstores are hateful, forceful and immediately put the person on the defensive. Many of them probably get thrown out or deleated.
I keep the book "How To Win Friends And Influence People" in my bathroom for reading,
, only place I seem to get ME time... It's got some GREAT advise about how to talk to others and get them to see your point of view.
If the story is true, good for you for taking a stand, but next time think it through a little more because you could have gotten in to a world of trouble - and like others pointed out... unfortunately it just opened up the possibility for her to order more animals. (That's how 95% of the pet stores get their animals, through ordering from breeders and petmills).