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You feel "slapped in the face"?? So do I, every time a lie is spewed about Petco.
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Why? Are you responsible for corporate policy? Are you in charge of every Petco? No? Then don't get so pissy when people are upset about Petco!
I work in a Stop & Shop bakery. If you complain that bread
at my store is moldy, I will get worked up over it. If you complain about the cakes
at my store, I will get worked up over it. If you complain about your experience at
some other Stop & Shop store, or
some other department at my store, is it my fault? Should I take offense? No! If it's the meat department at my store, I can go to the meat manager and tell him, there's a customer complaining about the ground beef. If it's some other store, am I responsible? Even if it's a general statement of "Stop & Shop has outdated product in the bakery", I know that
I make sure that at
my store, products are pulled off the table before they go out of date. Which I might mention, and I might quote the company policy on this matter, but if it has been everyone else's experience in other stores...then it has, and it is not something for me to take offense over.
Similarly, if you are angry about the whole supermarket industry,
it is not a personal attack on me.
I can admit the faults of the company that employs me! The produce is overpriced, the dairy and eggs are ridiculously overpriced, and it would be absolutely ridiculous of me to deny it! It would also be absurd for me to get upset over someone criticizing Stop&Shop for $2.49 bunches of celery! And if you think the new commercials with the angry bleach are stupid, hell, I'm in full agreement with you there!
Apply this to yourself. We are saying
the pet store industry contributes to overpopulation. Are we saying
YOU are a bad person? Are we saying
YOU breed? Are we saying
YOU take bad care of the animals in your store? No! Should you feel personally attacked that our experience with Petco is that
the company supports breeders and
the industry causes/contributes to overpopulation and
most Petcos have horrible conditions? No!
If you
do feel personally attacked, I'm wondering if you are not as happy with being employed by Petco as you may think you are.
P.S. Just like I think the new Stop & Shop commercials with the angry bleach are stupid, I think the new Petco commercials about "People who love pets this much grow up to work at Petco" are wrong. People who love pets that much grow up to support animal rescue and do their part to reduce overpopulation!